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Be patient, a change is gonna come

Arity · November 8, 2018 · 5 min read
Arity has published survey results that look at how generations are using transportation and their attitudes towards the industry.

As Arity turns two years old on November 10th, it is a natural time for us to reflect on what we have done and what the data and intelligence from those efforts can tell us about our path forward. As part of this process, we did what we always do here at Arity, we took a deep dive into the data. In this case, we commissioned a study to help us learn more about the driving habits and opinions of today’s consumers, specifically three generations of drivers: Boomers, Generation X and Millennials.

The results of our study revealed a few new and interesting trends, while also confirming some long-term developments that continue to evolve. At a high-level, the US is spending too much time getting where they need and want to go, the options are limited, but there are some new and subtle changes in how to conceptually view and understand transportation and consumers, especially millennials, are increasingly willing to investigate new services like rideshare and others.

 

Frustration is Mounting: the US Spends Too Much Time in Transit

There were several data points from our study that detail consumers dissatisfaction with transportation is accelerating:

  • One-third of all consumers agree that “the amount of time I spend sitting in my car is very frustrating.”
  • Just under half of all consumers (46%) do not “enjoy most of the time I spend in my car.”
  • Over half (52%) of survey respondents “would rather spend time doing more productive tasks than driving.”
  • 30% of all consumers “do not believe that owning a car is worth the financial investment.”

Getting from point A to point B is not getting easier, it takes longer, and consumers are increasingly unhappy about it. Overall, this is good news! The major strides that are happening in transportation such as autonomous driving and shared and personal mobility services, are very exciting and offer potentials solutions. But when consumers begin to seek solutions to problems like their commute, that’s when developing technologies turn into real solutions.

Options Are Limited and Consumers Feel Stuck

According to our study consumers don’t know of a real and viable alternative to the car, a vehicle to get where they need to go other than a car… the study’s data speaks for itself:

  • 40% of survey respondents have not even tried a single alternative transportation option
  • 63% of consumers think that owning a car is expensive
  • Only 13% of respondents could live without having access to a vehicle
  • 15% of respondents to the survey believe that “other modes of transportation are more convenient.”

Additionally, which is not surprising given the country’s vaunted car culture, American’s still preferred personal their cars and trucks… a lot! A definitive majority (70%) of consumers believe that “owning a car is worth the financial investment.”

The Concept of Car Ownership is Changing, Slowly…

Historically, younger consumers often lead the way in the adoption of new services and technology. Our study confirms that this also applies to the adoption of new transportation services. According to our study millennials are significantly more likely than all other generations to use shared mobility services, here’s a breakdown:

  • 45% of millennials regularly use ride-share services, versus 33% for all respondents
  • 13% routinely use a ride-share carpool service (7% for all)
  • 5% confirmed the regular use of car-share services (2% for all)

As millennials continue to redefine the concept of ownership, 77% of millennials use at least one shared service according to our study and it will be service based. It began with the rapid adoption of very popular services like Netflix, Spotify, Hulu as well as Uber and Lyft (which is used by 65% of millennials, 20% higher than the other demos) and it will very soon happen with vehicle ownership, which is the fundamental what that we get from one place to another.

Transportation is broken

What was very encouraging for all of us at Arity, is that the three-top-level take-ways from this study illustrate trends and challenges in transportation that we are working to solve – the broken transportation system. The last two years have been momentous for Arity and in a very short time, we are providing novel insights and solutions for our partners and making driving a better experience for everyone. The results and data from our study confirm that our initial direction is true, but there is a lot more work that needs to be done and we invite you to join the effort and help us deliver on our ambitious mission to make transportation around the world smarter, safer, and more useful for everyone.

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