Arity Services Data Support Center

Welcome to Arity Services

As you may know, insurance companies consider many factors when determining an individual’s insurance premium. As permitted by law, one of the factors that could be considered is your driving data collected by insurers and/or mobile applications. As a result of data obtained from Arity Services, your premium or quoting price could be higher or lower depending on how the insurance carrier evaluates this risk.

Understanding your rights under the Fair Credit Reporting Act

It’s very important to us that we use accurate information to help insurers establish a quoting price or premium amount. We urge you to understand and exercise your rights under the Fair Credit Reporting Act.

Under Section 612 of the Fair Credit Reporting Act, you have the right to obtain a free copy of your driving report from Arity Services. You also have the right, under Section 611 of the Fair Credit Reporting Act, to dispute with the consumer reporting agency (Arity Services) the accuracy or completeness of any information in any consumer report furnished by the agency.

Obtain your driving report

To obtain and review your report(s) for accuracy, please email the information fields provided below to ArityServices@arity.com:

Information fields to be included (please provide this information as it was entered on your recent insurance quote inquiry):

  • First Name
  • Last Name
  • Home Address (including zip code)
  • Email Address
  • Phone Number
  • Insurance Company from whom you received a quote
  • Transaction ID listed on quote

We take the privacy and security of your data very seriously.  Therefore, in order to verify your identity, we ask you to provide a copy of two documents (one from each group) along with your request.

Group 1

  • Driver’s License
  • State ID

Group 2

  • Utility bill (dated within the last 90 days prior to application)
  • Bank Statement (dated within the last 90 days prior to application)
  • Voter registration card
  • US Military ID Card
  • Canceled check (dated within the last 90 days prior to application)
  • Credit report issued by Experian, Equifax or TransUnion (dated within 12 months prior to application)
  • Insurance policy
  • Official mail received from a state, county, city or village, or other government agency

Arity Services will process your request upon receiving and verifying your information as soon as possible. We will contact you at the email address provided.

BY SUBMITTING THE REQUEST, YOU AGREE THAT YOU ARE THE PERSON NAMED IN THE REQUEST AND YOU UNDERSTAND THAT IT MAY BE A VIOLATION OF FEDERAL AND/OR STATE LAW TO OBTAIN A CONSUMER REPORT ON ANY PERSON OTHER THAN YOURSELF, AND THAT UNDER THE FAIR CREDIT REPORTING ACT, ANY PERSON WHO KNOWINGLY AND WILLFULLY OBTAINS INFORMATION ON A CONSUMER FROM A CONSUMER REPORTING AGENCY UNDER FALSE PRETENSES SHALL BE FINED UNDER TITLE 18, UNITED STATES CODE, IMPRISONED FOR NOT MORE THAN 2 YEARS, OR BOTH.

Dispute your driving report

Upon receiving your report, if you find an error, we encourage you to contact Arity Services as soon as possible. Arity Services will conduct an investigation to verify the accuracy and completeness of all disputed information contained in your report and provide you the results in writing within thirty (30) days.

To initiate the dispute please send details of disputed information, along with your name, address and Disclosure ID, which you can find in the disclosure document provided to you by Arity Services to ArityServices@arity.com. You may be asked to provide additional documentation to re-verify your identity.